Privacy Policy

Johnson Cleaners UK Ltd (”Johnsons”) is the retail dry cleaning division of Johnson Service Group PLC. The purpose of this statement is to set out how Johnson Cleaners UK Ltd use and manage personal information that we may obtain about you.

By registering as a user of any provided services from Johnson Cleaners UK Ltd you agree to the Terms and Conditions outlined below.

Personal Data Statement

You will be asked to provide certain information such as your contact details. We will store this data and hold it electronically or otherwise. We will use this data to fulfil our agreement with you. We may use information that you provide or that is obtained by us to contact you via:

  • e-mail
  • telephone (including voice broadcast/automated calls)
  • SMS text message and other electronic messages such as picture messaging
  • post
  • fax
  • or otherwise

We may give information about you to the following, who may use it for the same purposes as set out above:
(1) To other companies within the Johnson Service Group;
(2) To employees of the Group to administer any accounts, products and services provided to you by the Group now or in the future;
(3) Companies who (on our behalf) profile your data so that we may tailor the goods/services we offer to your specific needs;
(4) To other organisations for the administration of prize draws or competitions.
(5) If we have a duty to do so or if the law allows us to do so.

Third Party

Johnsons will not share data with any third party organisations unless you agree to this.

Access to information

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.

Cookies

Cookies are used on our website for analytical statistics and to secure your data.

Session cookies
A session cookie only lasts for the duration of users using the website. A web browser normally deletes session cookies when it quits.

Persistent cookies
A persistent cookie will outlast user sessions. This could be used to record a vital piece of information such as a users preference.

Cookies used on our website

jcomPref Cookie
A persistent cookie - used to track the preference for mobile or desktop content for mobile device users.

OAID Cookie
A persistent cookie - used to track banner click activity for analytical purposes.

PHPSESSID
A session cookie - used to keep track of when your session is started/ended.

.PCASPXAUTH & ASPSESSIONID Cookies
Session cookies - used to secure your access to data that you have to login to gain access to.

Google Analytics Cookies

__utma Cookie
A persistent cookie - remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

__utmb Cookie & __utmc Cookies
These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user.

Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired.

__utmz Cookie
A persistent cookie - Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data. This cookie lasts six months.

Liability

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.