Rectification and Restoration Services

Johnson Cleaners have the equipment, facilities and expertise to support textile retailers and manufacturers beyond testing and care labelling, with rectification and restoration services.  Both services are based in our Specialist Centre in Ruby, a 24,000 square foot facility employing over fifty fabric care professionals.


Clothing manufacture is a complicated business and, unfortunately, sometimes the stock that arrives for sale is not exactly as per the signed off design sample.  For rectification, our business is prepared to respond to an immediate need from a retailer or manufacturer.  From damage to a shipping container that has caused contamination in transport to incorrectly applied labels or trims, our business is prepared to respond to an immediate needs, including:

  • Managing dye run issues 
  • Reproofing
  • Badge removal / relocation
  • Cleaning of contaminated stock
  • Odour removal
  • Mould / mildew removal

We have a purpose-built Ozone chamber for odour removal and clean using GreenEarth® or if necessary clean by hand.  We can also repackage and retag, to ensure that the merchandise is ready to go on the rails.

By providing this service, not only do we avoid the additional cost of producing stock but we protect a retailers revenue by ensuring that the product is in store ready for the range launch.


Johnson Cleaners have a Restoration Business, which primarily deals with commercial and domestic insurance arrangements, often relation to fire and flood incidents or indeed something like a burst water pipe.

Every day our team works with insurers and loss adjusters to ensure that much treasured items can be returned to their former glory, whether it’s a rug that’s been in the family for generations or a favourite cuddly toy.

So if a manufacturer or retailer experiences a fire or flood at one of their stores - or even if stock is smoke-damaged due to a nearby incident, we are ideally placed to provide support.